Federal - PSOC Support Help Desk Specialist
Springfield , Virginia
December 16, 2017

Basic Qualifications:

  • BA/BS degree in Computer Science, Computer Information Systems, Engineering, Math, Business or other related field, and 3 years of recent experience, or 7 or more years of recent experience in Service/Help Desk support
  • Must hold a DoD 8570 IAT Level II Certification (GSEC, Security+ CE, SSCP, CCNA-Security)
  • Must be willing to work rotating schedules to include weekend and overnight work


  • Exposure to Department of Defense analysis experience
  • Experience or understanding of IT systems infrastructure
  • Experience or understanding of mission applications
  • Experience or understanding of mission tradecraft and processes
  • Experience with process development and deployment
  • Experience working in a 24x7 service desk environment
  • Hands-on experience with data correlation and analytics tools such as Apache Spark, Splunk, QLik, Tableau, or other business intelligence tool
  • 2-3 years experience in Unix, Solaris, Linux, or Windows servers
  • Scripting using bash, Chef, Puppet, or Windows PowerShell


An active security clearance or the ability to obtain one may be required for this role.


Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.


Applicants for employment in the U.S. must possess work authorization which does not require now or in the future sponsorship by the employer for a visa.


Accenture is a federal contractor, an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.


Equal Employment Opportunity

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.


Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.


Accenture is committed to providing veteran employment opportunities to our service men and women.


US Citizenship Required.


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