Federal - ServiceNow Developer
Location:
San Antonio , Texas
Posted:
December 17, 2017
Reference:
00517391
Basic Qualifications:
  • 3 years of professional experience supporting the configuration and development of ServiceNow
  • 1 year of professional experience developing with HTML
  • 1 year of professional experience as a team lead (3-5 resources)
  • US Citizen
Preferred Skills:
  • Experience should include scripting, tool configuration, design work, technical configuration, and deployment. Specifically, candidates shall possess the skill to develop on the ServiceNow platform including the creation and/or customization of the core applications such as Incident, Problem, change, Service Request
  • Strong oral and written communications skills
  • Supervisory experience working with a diverse internal and client teams.
  • Client presentation development; executive presence
  • Ability to produce documentation utilizing the MS Office Suite
  • Broad understanding of ITIL V3 and its components.- Working knowledge of Linux operating system any of the following database types MySQL or Oracle
  • Understanding of Change Management, Configuration Management, and Release Management as it relates to ITIL
  • Experience managing relationships, operating procedures and service level agreements with clients and coworkers
  • Supporting Service Management tool suites including HP, BMC Remedy, CA, and ServiceNow
  • Customer Relationship Management experience
  • ITIL Foundations Certification
  • Web site design and human computer interaction
  • BMC Remedy administrator / developer experience
  • Development and delivery of ServiceNow training
  • Experience with AngularJS, Apache and/or Jelly Scripting
  • Web Services Integration (SOAP, REST, and JSON)
  • System/Process Automation (Orchestration) experience
  • Experience implementing systems using the Agile/Scrum methodology
  • Experienced in the System Development Life Cycle (SDLC) processes including client requirement analysis and system design
  • Experience designing and implementing IT and Non-IT related process workflows, procedures and technical standards
  • Administration of a ServiceNow instance including the delegation of groups, modification of CMS, workflows, business rules, UI actions, UI policies, ACLs, dictionary, catalog items and updates of all other existing solutions requiring revisions
     
An active security clearance or the ability to obtain one may be required for this role.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. 

Applicants for employment in the U.S. must possess work authorization which does not require now or in the future sponsorship by the employer for a visa.

Accenture is a federal contractor, an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.

Equal Employment Opportunity 
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

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