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Field Service Technician
, Missouri
October 23, 2017
Installation and Field Service Technician

What you will do:

We are looking for a talented individual to join our team as an Installation and Service Technician. As a key part of the team, the Installation and Service Technician works in retail stores to install and repair electronic article surveillance and closed circuit television equipment. Preferred location would be in the Illinois areas of Fairview Heights, Belleville, Glen Carbon, etc.

How you will do it:

• Install, service, troubleshoot, repair, and perform maintenance on Tyco Integrated Security retail products and equipment at customer sites.
• Keep track of your service calls via computer, including closing out calls once the customer is satisfied.
• Maintain a parts inventory.
• Teach customers how to use their Tyco Integrated Security equipment properly.
• Keep your manager in the loop about your customer's satisfaction, any potential sales opportunities or any recurring problems.
• Use a computer to receive and prioritize work orders, with supervision from your manager when necessary.
• Mechanical aptitude and be able to use hand and power tools.
• Excellent customer service skills.
• Good communication and interpersonal skills.

What we look for:

• A high school diploma or G.E.D.
• 2 years of technical school training or military training.
• 2 to 4 years of electrical and/or mechanical experience.
• Experience with or knowledge of an oscilloscope.
• Experience reading blue prints and schematic drawings.
• A valid driver's license and safe driving skills.
• Enough agility to be able to stand, squat, kneel, bend, crawl, climb, sit, climb a ladder and lift 30 - 50 lbs (occasionally overhead).
• A clean background including references and drug screen
• Proof of identity and legal ability to work in the United States.

Who we are:

At Johnson Controls, we're shaping the future to create a world that's safe, comfortable and sustainable. Our global team creates innovative, integrated solutions to make cities more connected, buildings more intelligent and vehicles more efficient. We are passionate about improving the way the world lives, works and plays. The future requires bold ideas, an entrepreneurial mind-set and collaboration across boundaries. You need a career focused on tomorrow. Tomorrow needs you.

Johnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. If you are an individual with a disability and you need an accommodation during the application process please email

A little about us:
We’re shaping the future. Together, let’s make a world that’s safe, comfortable and sustainable. Tomorrow needs you.

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