Field Support Intern - Sales

  • Company: Johnson & Johnson
  • Location: Raynham, Massachusetts
  • Posted: March 25, 2017
  • Reference ID: 5328160518-en-us

The Field Support Intern will have responsibility for receiving, processing, tracking and reporting on all field requests related to loaner equipment. The Field Support Intern will also process consignment implant and instrument requests as well as provide support and collaborate with Sales Consultants to locate inventory in the field to satisfy daily case coverage. The Field Support Intern will collaborate with the Distribution facilities on loaner related issues as well as collaborate with internal departments such as Field Inventory, Customer Support Services and Marketing on loaner needs.  
  • Assist with transactional Football activity (field transfers of kits)
    • Process replenishment inventory orders as needed
  • Provide support with Area Management responsibilities by publishing daily due back, late sets, lost sets and missing component reports to Sales Consultants
    • Follow up on late sets and ensure kits are returned
    • Escalate challenges to Area Management Coordinator
  • Identify cross-training and process improvement opportunities
  • Perform other related duties as required
The Field Support Intern will use:
  • MS Office
  • MS Outlook
  • JD Edwards
  • SAP
  • Filemaker Pro
  • iPad
  • Other ancillary systems and database components

Requirements; proficient in Microsoft Office suite of products.  Ability to multi-task on deliver on deadlines in a fast paced environment.  Ability to juggle many priorities and tasks to completion. Ability to work 40 hours a week.  Other duties as assigned.

Primary Location
United States-Massachusetts-Raynham
Johnson & Johnson HCS Inc. (6077)
Job Function
Requisition ID

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