Field Technician
Location:
Alpharetta , Georgia
Posted:
November 23, 2017
Reference:
00900-9500905789

In order to deliver our exceptional services, we need dedicated and enthusiastic, hard-working, and customer service oriented technicians-- that's where you come in! Your role will include unparalleled technical support for our national home improvement retail client, allowing them to experience the best support available within the industry. Email: matthew.mcdermott@rht.com What You'll Do Provide exceptional Customer Service Travel within a radius of 25 to 100+ miles daily in a specific route Understand AC/DC and backup power concepts Provide excellent time management and reporting skills Be familiar with various operating systems (e.g. - Windows OS, OSX, Linux/Unix) Manage triage, troubleshooting and resolution to client scope on IT equipment Occasionally works at heights of 20' to 25', lift equipment training provided Document efforts, issues and resolutions, close cases/tickets daily Experience desired in copper and fiber cabling and various terminating connectors Insight to POS, PC, Printers, Thin Clients, AP's, Servers, Network switch equipment


A little about us:
Founded in 1948, Robert Half (NYSE: RHI) is the world's first and largest specialized staffing services firm.

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