Finance Customer Management Coordinator

  • Company: PepsiCo
  • Location: Winston-Salem, North Carolina
  • Posted: February 06, 2017
  • Reference ID: 112641BR
PepsiCo is #1 globally in salty snacks and #2 globally in beverages with leadership in many important global markets. PepsiCo is the #1 Food and Beverage Company in the USA, Canada, Russia, India, Egypt and Saudi Arabia and is among the top 3 Food and Beverage Companies in the UK, Mexico and Turkey. Our diversified portfolio among food and beverage yields $66 billion dollars in net revenue and 23 $1 billion + brands. With over 250,000+ employees in over 200 countries and over 3,000 different product offerings, we pride ourselves in doing business the right way: Guiding Principles of Performance with Purpose (Human, Environmental and Talent Sustainability).

General Summary:

The AR Specialist - Chain Account Owner contributes to the success of Pepsi Beverages Company by driving cash flow and managing relationships with internal and external PBC customers. Required to identify, analyze, and solve customer concerns in a timely and effective manner.

Major Task Responsibilities and Key Accountabilities:

  • Initiate customer contact to manage collection process, including resolution of rebills
  • Manage customer account activity using PBC's work flow tool
  • Initiate ideas and seize opportunities to drive reduction in DCSO and over 60
  • Leverage accepted business practices to generate profitable customer relationships
  • Facilitate and align on optimal resolution with customer accounts
  • Engage in customer interface to understand accounting, purchasing, and delivery processes and procedures
  • Perform file maintenance to ensure accurate customer information at all times
  • Initiate communication with internal teams to achieve timely issue resolution, outline customer accounting processes, and maintain reliable customer service
  • Review and analyze aged trial balance to identify priority accounts to conduct and facilitate collection efforts
  • Perform as primary owner of root cause resolution for any customer exceptions
  • Identify account projections and analysis of portfolio for month end reporting
  • Resolve customer discrepancies within a timely manner
  • Take ownership and deliver against both personal and team goals
  • Team player with ability to work through others on team
  • Drive self-development and continuous learning through coaching and feedback
  • Demonstrate initiative for expanding own skill set and knowledge of business


  • 4 Year Degree in Business, Finance, Accounting or Economics
  • 1+ Years Customer Portfolio Management/Cash Collections Experience
  • Proficient in Microsoft Outlook, Word, Excel and PowerPoint

Relocation Eligible

Not Eligible for Relocation

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