Financial Counselor for Rose Medical Center - Full-Time

  • Company: Hospital Corporation of America
  • Location: Denver, Colorado
  • Posted: November 30, 2017
  • Reference ID: 08648-142167
Parallon is seeking a Full-Time Financial Counselor to join our team at Rose Medical Center. The hours for this role are Wednesday - Sunday 7:30am-4:00pm.

GENERAL SUMMARY OF DUTIES - Reviews alpha census daily and visits in-house patients; collects estimated patient liable amounts; works closely with outside agencies to ensure patient coverage.

• Visit all self-paying patients in-house
• Provide estimates to patients and/or physicians as requested
• Generate insurance verification and precertification reports daily and follow up with case management
and insurance verification departments as appropriate
• Post ER and Patient Access deposits into PA system
• Contact insurance companies for patient benefits and precertification requirements
• Review alpha census daily for visits exceeding the original length of precertification and work closely
with utilization review for concurrent certification
• Assist patients with payment arrangements and charity applications
• Work closely with outside agencies in helping patients apply for Medicaid and state aid
• Maintain insurance files regarding updates and changes
• Forward problems or concerns to Patient Access Manager
• Enter pertinent insurance information into CPCS and prorate account
• Enter notes into the collections system for all patient encounters
• Maintain professional image and implement excellent customer service to customers
• Complete financial analysis and collect estimated patient liabilities
• Follow up with patients for necessary signatures if they were incomplete at time of hospitalization
• Consistently receive and receipt payments from patients for hospital services in accordance with
internal cash control procedures
• Interact with Patient Account Services Insurance Verification Department in establishing up-front
payment arrangements with patients
• Attends in-service presentations, and completes mandatory education week, including but not limited
to, infection control, patient safety, quality improvements, MSDS and OSHA standards.
• Demonstrates knowledge of occurrence reporting system and utilizes system to report potential patient
safety issues.
• Practice and adhere to the "Code of Conduct" philosophy and "Mission and Value Statement"
• Other duties as assigned
• High school diploma or GED required

• At least one year of collections experience required
• Relevant education may substitute experience requirement



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