Financial Crimes Consultant 2

Job Description

In Payments, Virtual Solutions and Innovation (PVSI), we've built our team of top professionals by rewarding their accomplishments and ensuring they have what's needed to succeed. We value and promote diversity and inclusion in every aspect of our business and at every level of our organization.

It starts with you. We must attract, develop, retain and motivate the most talented people - those who care and who work together as partners across business units and functions. We value and promote diversity and inclusion in every aspect of our business and at every level of our organization.

The PVSI team includes Consumer Credit Card, Retail Services, Consumer Deposits, Treasury Management, Merchant Services, Wells Fargo Virtual Channels, and Innovation including the professional services teams that partner with these businesses and other key partners.

Treasury Management (TM) is a key part of our Payments, Virtual Solutions and Innovation team. Treasury Management includes managing and optimizing our customers' cash flow and mitigating its operational, financial, and reputational risk. We focus on creating operating efficiencies, cost savings and time savings for our customers by delivering treasury solutions through a consultative approach.

We put our customers at the center of every decision we make by focusing on their needs, being a leader in innovation, keeping things simple, and making our solutions easy to implement.

PSVI’s Digital Solutions for Business Fraud Prevention Intelligence Team is seeking a Financial Crimes Consultant 2. Our team is responsible for monitoring fraudulent activities in relation to the CEO (Commercial Electronic Office) internet Portal used to access their banking products. To accomplish this we utilize an integrated network of fraud systems that essentially analyze risk factors present in session or transaction traffic Our team works alerts which are real time / sensitive; driven by Wires and ACH processing deadlines. We interact primarily with our internal business partners such as Wires and ACH Operations, External Fraud Investigations for the UAR part for regulatory and compliance purposes, and our Treasury Management Client Services team who has direct contact with our customer.

Responsibilities include:

  • Prevent company losses by detecting online fraud attempts and, where fraud occurs, participate in all fraud incident response activities including recovery of funds
  • Extensive research of fraudulent activity and behavior patterns. Identify opportunities to enhance products
  • Prevent and detect Wholesale online fraud incidents and track key performance indicators
  • Participate in wholesale online fraud optimization initiatives, system improvements, and process improvements
  • Keep others informed of work progress, timetables and issues
  • Gather information necessary to complete daily reporting of online fraud operations activity, fraud trends and metrics
  • Develop cross-departmental partnerships to improve investigation, analysis and response to reduce the incidences of fraud-related issues
  • When necessary, act as the company liaison with various law enforcement officials and financial service providers

Location : Winston Salem, NC
Scheduled working hours for Winston-Salem, NC 8:00 am - 5:00 pm ET

Required Qualifications

  • 3+ years of experience in one or a combination of the following: fraud, Bank Secrecy Act, anti money laundering, investigations of financial crimes transactions or policy violations, risk management, or compliance; or a BS/BA degree or higher in applied sciences, mathematics, statistics, economics, finance, or criminal justice, with 1+ year of experience in the foregoing

Desired Qualifications

  • A BS/BA degree or higher
  • 1+ year of fraud prevention or claims experience
  • Wholesale banking experience
  • Ability to identify and evaluate trends, isolate root cause, and provide swift/thorough resolution
  • Ability to motivate staff to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
  • Good verbal, written, and interpersonal communication skills
  • Intermediate Microsoft Office (Word, Excel, Outlook, and PowerPoint) skills
  • Knowledge and understanding of Actimize

Other Desired Qualifications
  • 1+ year of experience in online fraud investigation (includes investigation of electronic payment fraud, money laundering, and identity theft), online fraud analysis, or a combination of both
  • Advanced knowledge of Wires and ACH products is a plus
  • Understanding of online Fraud Prevention tools/techniques that are currently being used within the financial industry
  • Works effectively with co-workers, customers, and others by sharing ideas in a constructive and positive manner
  • Solid understanding of Information Security and technologies
Job Expectations

  • Ability to work weekends and holidays as needed or scheduled


    All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

    Relevant military experience is considered for veterans and transitioning service men and women.

    Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

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