Fixed Term Team Assistant (myAdminConcierge) Detroit, MI

  • Company: PwC
  • Location: Detroit, Michigan
  • Posted: October 05, 2017
  • Reference ID: 100164BR
PwC/LOS Overview
PwC is a network of firms committed to delivering quality in assurance, tax and advisory services.

We help resolve complex issues for our clients and identify opportunities. Learn more about us at

At PwC, we develop leaders at all levels. The distinctive leadership framework we call the PwC Professional ( provides our people with a road map to grow their skills and build their careers. Our approach to ongoing development shapes employees into leaders, no matter the role or job title.

Are you ready to build a career in a rapidly changing world? Developing as a PwC Professional means that you will be ready
- to create and capture opportunities to advance your career and fulfill your potential. To learn more, visit us at

It takes talented people to support the US firm of the largest professional services organization in the world. Not all of us work directly with external clients. Some of our best people choose to apply their talents inside PwC.

As part of Internal Firm Services, you're serving an organization on par with many of our external clients. Our Internal Firm Services team consists of first-rate marketers, human resource professionals, computer technologists, knowledge managers, accountants, financial planners, administrators and leaders. Internal Firm Services staff are the people who make it work for the people who make it work for our clients.

Job Description
Administrative Services is led by the National Administrative Services Leader who oversees the extended leadership team for Executive Assistants/Team Assistants, Administrative Support Concierge (ASC), myAdminConcierge (mAC), Dual Support Specialists (DSS), Office Services, Document Production, Meeting and Events, and Project Management.

In the U.S. Markets, the Market Administrative Leader oversees the Executive Assistants, Team Assistants, Office Services, and Meeting and Event teams.

Team Assistants support the market team and provides necessary support to Internal Firm Services Internal Customers. "Single point of contact" for the administrative (arranging travel, scheduling meetings, preparing agendas, responding to routine correspondence, maintaining records or files, responding to visitors and telephone calls) needs of assigned Internal Customers and provides services in a manner that demonstrates the highest levels of quality, accountability, and teamwork.

Position/Program Requirements
Basic Qualifications:

Must be able to demonstrate Google, Microsoft Office (Word, Excel PowerPoint) proficiency levels consistent with the firm's standards.

Minimum Year(s) of Experience: 1

Minimum Degree Required: High School Diploma or GED

Degree Preferred: Associate's degree or Bachelor's degree

Knowledge Preferred:

Demonstrates proven critical thinking skills and problem solving.
Proven ability to work on multiple projects in a demanding and dynamic environment. Proven ability to work independently with minimal supervision and delivers a quality work product. Demonstrated excellent oral and written communication skills, as well as organizational skills.
Proven strong interpersonal skills with all levels of management and clients. Proven team player.

Skills Preferred:

Demonstrates proven abilities to learn, understand and follow fiscal policies and procedures related to expense and travel reimbursement. Display professional communication in interactions with internal and external customers. Proactively anticipates administrative support that should be provided. Handles multiple competing tasks, prioritizes work, communicates and helps resolve potential conflicts. Drafts, proofreads, attaches appropriate documentation and completes work within designated timelines.

Creates a detailed itinerary of travel arrangements, meeting times, meal arrangements, car service requirements. Maintains updated travel profiles for internal customers and confirms that traveler has necessary documentation,
reconciles expense reports and information to Amex statements for internal customers and obtains the proper receipts for expense report submission. Reserves rooms, catering, sends invitations and manages responses for events. Coordinates with Meeting Event Manager and/or others to plan and execute events. Recommends and conveys action items from emails by following up appropriately and timely with customers. Greets customers promptly and routes customers to appropriate staff in a professional manner. Understands the databases and other web-based technology used by internal customers and assists with inputting information into databases, as appropriate.

This role is a Fixed Term 12 month opportunity.

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