Food and Nutritional Services Lead

  • Company: Hospital Corporation of America
  • Location: Dallas, Texas
  • Posted: March 15, 2017
  • Reference ID: 01505-88839
MEDICAL CITY DALLAS
Mixed (Rotating Weekends)

POSITION SUMMARY:
-To ensure timely and efficient meal service to all patient service areas.
-To respond to customer & guest concerns in person at the time of the complaint and via e-mail for electronically received complaints.
-To utilize computer (Meditech, Computrition, Outlook, and Microsoft office software) and manual systems for completion of required daily/weekly/monthly reports, such as shift reports, inventory logs, attendance logs, etc.
-To direct, monitor, and participate in the overall sanitation and safety of the department and employees in accordance with both company standards and regulatory agencies.
-To assist in preparation of work schedules and assist in performance evaluations and competencies of all employees.
-To train new employees and ensure consistent training of current staff on policies, procedures, and equipment.
-To notify management of any food shortages and equipment breakdowns; takes appropriate corrective action as needed to address equipment repairs and adjust procedures as indicated.
-Perform other duties as assigned
Qualifications:
EDUCATION/EXPERIENCE REQUIRED:
-Associate's Degree (preferably in Nutrition, Hotel/Restaurant/Hospitality, or Culinary) preferred
-Certified Dietary Manager or a Nutrition/Dietetic Technician preferred
-Requires at least 3 years of food service management experience, preferably in a high volume restaurant, hospital, hotel, or room service environment

LICENSURE/CERTIFICATION REQUIRED:
-Food Service Manager's certification required within the 1st year of employment.
-Dietetic Technician, Registered (DTR) or certification as a Certified Dietary Manager (CDM) preferred

KNOWLEDGE, SKILLS & ABILITIES:
-Maintain confidentiality both employee and patient related and complies with HIPAA standards
-Bi-lingual is a plus
-Math, reasoning and organizational skills
-Strong communication skills both verbal and written; ability to write routine reports & correspondence
-Intermediate computer skills, knowledge of Outlook, Excel, and Word
-Ability to work in a fast paced environment with excellent attention to details
-Ability to read & interpret documents such as safety rules, equipment operating and maintenance instructions, and procedure manuals
-Ability to safely operate all kitchen equipment
-Strong interpersonal skills, ability to work with a culturally diverse workforce
-Critical thinking skills

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