Sodexo is seeking a **Food Operations** **Manager** to support our Health Care accounts in **Columbia, SC** at Palmetto Health-Baptist **.** This person will be responsible for overseeing the day-to-day operations of a high volume, fast paced retail environment that consists of a Maine Café and Bistro. We are seeking a high energetic manager to guide staff, respond to customer needs and strive toward serving quality meals in a clean fresh environment.
**What's in it for you?** Working for Sodexo as the Food Operations Manager will provide you with the opportunity to contribute your skills to a company where patients are at the heart of everything we do. Sodexo offers clear career paths, growth and advancement opportunities, professional resources and training.
**Is this opportunity right for you?** If your answer to the following questions is "yes", then please consider applying:
+ **Sales/Marketing:** Do you have the ability to successfully execute Sodexo retail programs? + **Customer Engagement:** Can you engage with customers in order to obtain honest and constructive feedback and suggestions? + **Partnerships:** Can you partner with our family of vendors and the community in order to help create special event opportunities for Sodexo?
**We are looking for candidates who can:**
+ **Identify** internal/external customer needs and expectations + **Ensure** that Sodexo and customer goals are aligned and met + **Educate** and **develop** rapport with internal/external customers and **promote** partnerships + **Promote** a customer/client centered culture that strives to **exceed** customer and client needs + **Coordinate** all retail initiatives to **drive** sales growth and track results
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Provides leadership and supervision for the on-site food service exempt and non-exempt level staff in the delivery of our contractual agreement with the client. Provides supervision for food services at account/unit to ensure client satisfaction and retention for the company. Implements business practices in order to uphold company mission, values and commitments made in the Sodexo client contractual agreement. Key Duties - Establishes a safe work environment
- Utilizes Sodexo tools and programs to develop client, customer, and staff relationships, to ensure account retention
- Implements and fully utilizes all Sodexo tools and programs to ensure financial outcomes
- Directs daily operations of food service to ensure employees have appropriate equipment, inventory and resources, ensures operating standards and regulatory requirements are met
- Develops and implements plans, projects, with defined objectives, methods, timetables and budget to support client and Sodexo strategic plan
- Ensures adherence to all HR standards for Sodexo, client, and regulatory agencies
**Qualifications & Requirements**
Basic Education Requirement - Associate's Degree Basic Management Experience - 2 years Basic Functional Experience – 1 year work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.
Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.
**System ID** _68086_
**Category** _Food Service_