Food Service Coordinator
Location:
Denver , Colorado
Posted:
February 08, 2017
Reference:
110438BR
General Summary:
The Foodservice Coordinator (FSC) is responsible for supporting the Foodservice Sales Representatives, Managers and Directors. FSCs core work will primarily lay in one of the core four functions below, but could include customer service requests and other service areas identified. The FSC will work with location teams, support teams, sales and the customer to identify, prevent, and communicate resolution on customer issues. This role will rely heavily on communication skills both verbal and written to ensure complete understanding and resolution of customer needs.

Account Activation Coordinators
  • Administer customer activation pieces including credit application, resale / W9 retrieval, initial pricing, beverage agreement, sales method & delivery days
  • Track account national status changes and coordinate any changes with local CIA teams
  • Partner with customer, FS sales, and CIAs on retrieval of tax / resale forms and credit applications
  • Research & review customer setup issues including charge terms, tax / resale and pricing issues for new customers
  • Communicate with all other FSC coordinator functions to resolve customer issues as needed


Qualifications/Requirements

Basic Qualifications:
  • High school or GED required
  • 2 years of previous sales, logistics or customer service / sales experience
  • Strong communication (verbal / written)
  • Problem solving skills
  • Intermediate Excel knowledge (formatting, data input, locating information)
    • Finance role prefers strong Excel skills
  • High attention to detail and excellent organization
  • Ability to manage multiple tasks, prioritize well
  • Ability to adapt to change
  • Ability to works independently and with team members to resolve customer issues
Preferred Qualifications
  • Technical Knowledge iPRO, CRM
  • Intermediate (CMB, HHC, DEAL, TPM, ERT, CETs, etc) or training ability
  • Experience in FS Sales as well as support functions preferred (MEM, Control & Compliance, A/R, Finance)


Relocation Eligible

Not Eligible for Relocation

A little about us:
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