Overview: Aramark (NYSE: ARMK) is in the customer service business across food, facilities and uniforms, wherever people work, learn, recover, and play. United by a passion to serve, our more than 270,000 employees deliver experiences that enrich and nourish the lives of millions of people in 22 countries around the world every day. Aramark is recognized among the Most Admired Companies by FORTUNE and the World's Most Ethical Companies by the Ethisphere Institute. Learn more at www.aramark.com or connect with us on Facebook and Twitter .
Description: About Higher Education
When it comes to on-campus dining, facilities services, sport arenas and conference center services, Aramark is the real head of the class. Partnering with close to 600 colleges and universities throughout the United States, we strive to provide the best residential, retail, and catering options, service and facilities for students, faculty and administrator. Our programs are second to none in their innovation, excellence and results. As part of our commitment, we are determined to build and develop the best team of professionals in the industry - people who aren't afraid of spearheading change, who know how to lead and who appreciate endless opportunity.
We are currently seeking a Food Service Director for the Aramark operation at Universtiy of Tennessee in Knoxville, TN.
Manager of operations, responsible for developing and executing strategy to meet operating and financial goals. Leads the operations of national brand food service accounts by ensuring areas of responsibility meet objectives and client expectations.
Core Job Duties/Responsibilities:
-Leadership: Lead, mentor, engage and develop teams to maximize their contributions, including recruiting, assessing, training, coaching and managing performance.
-Ensure food services appropriately connects to the Executional Framework/QA Standards.
-Coach employees by creating a shared understanding about what needs to be achieved and how to execute. Reward and recognize employees.
-Ensure safety and sanitation standards in all operations.
-Client Relationship: Develop and maintain effective client and customer rapport for mutually beneficial business relationship.
-Demonstrate excellent customer service using Aramark's standard model. Identify client needs and effectively communicate operational progress to managers.
Financial Performance: Adopt Aramark process and systems. Build revenue and manage budget, including cost controls with regard to food, beverage and labor. Ensure the completion and maintenance of P&L statements. Achieve food and labor targets for several concepts. Manage resources to ensure quality and cost control within budgetary guidelines.
Productivity: Implement and maintain Aramark agenda for both labor and food initiatives. Create value through efficient operations, appropriate cost controls and profit management. Full compliance with Operational Excellence fundamentals, including food and labor. Direct and oversee operations related to production, distribution and food service.
Compliance: Maintain a safe and healthy environment for clients, customers and employees. Comply with all applicable policies, rules and regulations, including but not limited to those relating to safety, health, discipline, wage and hour.
Qualifications: -Requires at least 4 years experience and 1-3 years in a management role managing 3 or more salary managers
-Must be willing to work a flexible schedule that includes evenings and weekends
-Previous management experience with oversight of several national retail food brand concepts
-P&L accountability and/or contract-managed service experience
Ability to develop a team with heavy communnication
A little about us:
At Aramark, we believe that each of our employees can play an important role in creating the great experiences that become lasting memories.