Fraud Investigator
Location:
Hamilton , Ohio
Posted:
October 19, 2017
Reference:
1093689827
Job Description Branch ID:0103

Pay Rate/Salary: $14.00-15.00 / Hour
Staffmark has direct-hire openings with a fast-growing financial company in Hamilton, OH! We are currently recruiting for Fraud Investigators. If you have experience with banking or fraud, we are looking for you!

This position is responsible for evaluating potential fraudulent situations through call and case management in order to ascertain if the situations meet fraud criteria. Fraud Agents evaluate claims and ask probing/challenging questions to classify the fraud risk.

Job Duties:

  • Review new fraud claims and explore any potential recovery opportunities to minimize net losses

  • Manage personal case volume and ensure adherence to department quantity and quality standards

  • Perform recovery tasks in a timely manner to achieve the maximum possble results

  • Ability to multi-task working in blended phone/case environment

  • Maintain daily and monthly performance standards

  • Provide inbound phone coverage for fraud investigations and fraud detection calls

  • Evaluate all existing avenues to effectively resolve the fraud claim; including outbound calls to customers, merchant contact, and working with local authorities


  • Contact Staffmark to join our team of exceptional people!!!

    Job Requirements Attention to detail
    Proven ability to work independently
    Excellent written and verbal communication skills
    Strong organization and work prioritization skills
    Ability to thrive in a fast-paced, team environment

    To apply, please send your resume to lindsey.geswein@staffmark.com

    A little about us:
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