Equal Opportunity Employer/Disability/Veterans
National and Alamo has an exciting opportunity for a Full Time Service Agent at the San Jose Airport. The Service Agent prepares and services vehicles prior to rental including: refueling, cleaning and washing, checking fluids and pressure levels of all vehicles. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.
Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.
Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.
This position pays $15.36/hour
Inspect vehicle to ensure safety equipment is in working order; lights, tires, brakes, wipers, horn, seat belts, mirrors and back-up lights.
Inspect vehicles for unidentified body damage.
Clean all exterior and interior windows and mirrors and vacuum interior, floor, seats, ashtray and trunk.
Provide positive customer service, including greetings, assistance with luggage and personal belongings, where applicable.
Place items found in vehicles in lost and found. Direct drivers to drop off locations as necessary.
Drive the vehicle from drop off point to service area; drive vehicle through car wash and to ready line as necessary.
Refuel the vehicle and log identification number with fuel needed and mileage.
Ensure that the key tag is properly marked with the correct VIN or Unit number and license plate number.
Maintain a clean and orderly work area and report any unsafe or hazardous conditions.
Complete the out-of-service tag and ensure the vehicle is moved to the maintenance area.
Identify and pull the vehicles that are eligible for turnback, flagged for grounding or preventative maintenance and verify their movement to the proper lot location.
We will consider qualified applicants with criminal histories as required by, and consistent with, applicable law.