Full Time Customer Assistance Representative Medford Airport
Location:
Medford , Oregon
Posted:
December 15, 2017
Reference:
222195

Equal Opportunity Employer/Disability/Veterans

 

 

 

The Medford airport location has an exciting opportunity for a Full Time Sr. Customer Assistance Representative. The Sr. CAR will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs.  The Sr. CAR will gain knowledge through local training and hands-on experience to service customers at the counter and return lane. 

 

This full time (40 hours/week) position pays $11.25 per hour, offeres benefits (Medical, Dental, paid tim off), and is at our Medford, OR airport location. Candidates must be able to work the following shifts:

  • Tuesday           4:00 pm to 12:30 am
  • Wednesday       4:00 pm to 12:30 am
  • Thursday          4:00 pm to 12:30 am
  • Friday               4:00 pm to 12:30 am 
  • Saturday          4:00 pm to 12:30 am

or 

  • Sunday             4:00 pm to 12:30 am
  • Monday             4:00 pm to 12:30 am
  • Tuesday            4:00 pm to 12:30 am 
  • Wednesday       4:00 pm to 12:30 am
  • Thursday          4:00 pm to 12:30 am

     

 


Responsibilities:

Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone

  • Meet and greet customers in a friendly and timely manner
  • Provide directions and general assistance
  • Understand and communicate rental terms and conditions, vehicle features and other services 
  • Sell optional protection products, upgrades, fuel options and other additional equipment
  • Assist to assess condition of rental upon return
  • Confirm rental paperwork from the Exit Booth
  • Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance
  • Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing
  • Perform miscellaneous and backup duties job-related duties as assigned

Qualifications:

   

    • Must be at least 18 years old
    • High school diploma or GED equivalent required; some college preferred
    • Requires at least 6 months customer service experience within the past 5 years
    • Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
    • No drug or alcohol related event on driving record in the past 5 years (DUI, DWI, failed breath test, diversion agreement or similar)
    • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.

This position pays $11.25 per hour, and is at our Medford, OR airport location. Candidates must be able to work the following shifts: 

 

 

  • Tuesday           4:00 pm to 12:30 am
  • Wednesday       4:00 pm to 12:30 am
  • Thursday          4:00 pm to 12:30 am
  • Friday               4:00 pm to 12:30 am 
  • Saturday          4:00 pm to 12:30 am

or 

  • Sunday             4:00 pm to 12:30 am
  • Monday             4:00 pm to 12:30 am
  • Tuesday            4:00 pm to 12:30 am 
  • Wednesday       4:00 pm to 12:30 am
  • Thursday          4:00 pm to 12:30 am

     

 

 

 

 

      

 

 

 

 


A little about us:
Integrity. Responsibility. Team spirit. At Enterprise, we were founded on the same values that defined your military career.

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