Full Time Customer Assistance Representative Redmond Airport
Location:
Redmond , Oregon
Posted:
October 19, 2017
Reference:
221394

Equal Opportunity Employer/Disability/Veterans

 

 

 

The Eugene Airport has an exciting opportunity for a Full Time Sr. Customer Assistance Representative. The Sr. CAR will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs.  The Sr. CAR will gain knowledge through local training and hands-on experience to service customers at the counter, exit booth and return lane. 

 

This position pays $11.25 per hour, and is at our Redmond Airport location. Candidates must be able to work the following shift:

  • Sunday                        4:00 pm to 12:30 am
  • Monday                        4:00 pm to 12:30 am
  • Tuesday                       4:00 pm to 12:30 am
  • Wednesday                   4:00 pm to 12:30 am
  • Saturday                      4:00 pm to 12:30 am

 

     

 


Responsibilities:

Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone

  • Meet and greet customers in a friendly and timely manner
  • Provide directions and general assistance
  • Understand and communicate rental terms and conditions, vehicle features and other services 
  • Sell optional protection products, upgrades, fuel options and other additional equipment
  • Assist to assess condition of rental upon return
  • Confirm rental paperwork from the Exit Booth
  • Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance
  • Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing
  • Perform miscellaneous and backup duties job-related duties as assigned

Qualifications:

   

    • Must be at least 18 years old
    • High school diploma or GED equivalent required; some college preferred
    • Requires at least 6 months customer service experience within the past 5 years
    • Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
    • No drug or alcohol related event on driving record in the past 5 years (DUI, DWI, failed breath test, diversion agreement or similar)
    • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.

This position pays $11.25 per hour, and is at our Redmond Airport location. Candidates must be able to work the following shift: 

 

  •    

    • Sunday                        4:00 pm to 12:30 am
    • Monday                        4:00 pm to 12:30 am
    • Tuesday                       4:00 pm to 12:30 am
    • Wednesday                   4:00 pm to 12:30 am
    • Saturday                      4:00 pm to 12:30 am

     

     

     

 

 

 

 

 

      

 

 

 

 


A little about us:
Integrity. Responsibility. Team spirit. At Enterprise, we were founded on the same values that defined your military career.

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