Full Time Rental Sales Agent - Nashville International Airport
Location:
Nashville , Tennessee
Posted:
October 16, 2017
Reference:
195312

Equal Opportunity Employer/Disability/Veterans

 

Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.

We are a multi-billion dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.

Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.

 

National and Alamo has an exciting opportunity for a Rental Sales Agent.  The Rental Sales Agent provides a superior, friendly, and efficient transaction (at time of rental and return) using the company approved sales and service techniques. Facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience. Performs all responsibilities with a focus on the wants and needs of our customers and in accordance with our Quality Standards. 

 

This is a full-time position, pay will be discussed once application is received.

 

Our full-time positions require a commitment of 40 hours per week.


Responsibilities:
  • Use company approved sales and service techniques when determining customer needs
  • Offer optional products to meet customer wants and needs.
  • Prepare all rental and return documents accurately and completely.
  • Qualify each customer using our company rental requirement guidelines.
  • Provide customers assistance with directions, maps, local area information, appropriate service information, etc.
  • Review rental parameters with all customers to ensure a complete understanding of our rates and service charges.
  • Ensure that the return date and time on the rental agreement is accurate.
  • Review all charges at the time of vehicle return.
  • Prepare the Rental Agreement Folder with all required information.
  • Answer the phones to assist customers in a friendly, helpful and prompt manner.
  • Assist customers by effectively resolving all customer service issues.
  • Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required.

Qualifications:
  • Must be at least 18 years of age
  • High School Diploma or G.E.D. required
  • Preferred minimum of 2 years of commission or incentive based sales experience
  • Must have valid driver's license with no more than two moving violation and/or at-fault accident on driving record in the past three years
  • No drug or alcohol related conviction on driving record in the past five years
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
  • Must be able to understand, read, write, and speak English 
  • Must be able to work at this location:
    • 760 Hangar Lane, Nashville, TN
  • Apart from religious observation, must be able to work one of the following shifts:
    • SUN/MON/TUES 10AM-6:30PM FRI/SAT 8AM-4:30PM (OFF WED/THUR) 
    • SUN 12PM-8:30PM WED 10AM-6:30PM THUR/FRI/SAT 9AM-5:30PM (OFF MON/TUES)
    • TUES/WED 10AM-6:30PM THUR/FRI 9AM-5:30PM SAT 8AM-4:30PM (OFF SUN/MON)

A little about us:
Integrity. Responsibility. Team spirit. At Enterprise, we were founded on the same values that defined your military career.

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