Full time Teller - Georgetown

  • Company: Capital One
  • Location: Washington, District of Columbia
  • Posted: November 15, 2016
  • Reference ID: R14375
Wash DC-Georgetown (19134), United States of America, Washington, District of Columbia

Full time Teller - Georgetown

- Live the company values of Excellence and Do the Right Thing
- Act as a Customer Advocate
- Take an active role in educating customers on other banking channel options as well as sales and service offerings
- Enable a customer’s needs and goals by identify and referring sales and service opportunities to Relationship Bankers
- Express a genuine greeting to every customer in the lobby, drive through and on the phone; demonstrate warmth, friendliness and give your undivided attention to the customer in every interaction
- Processes quick and flawless transactions within established policy and procedures to ensure operational excellence
- Create customer awareness of additional banking channels, products or programs
- Consistently display mastery of teller transaction and balancing duties
- Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets
- Consistently demonstrate Service Excellence behaviors in customer interactions and in customer survey feedback
- All other job duties as assigned

Basic Qualifications:
- High School Diploma, GED, equivalent certification, or military experience
- At least 6 months of Sales experience or at least 6 months of Customer Service experience

Preferred Qualifications:

- 6 months experience in a customer facing role

- Able to travel between branches in assigned local area

- 1 year experience in a customer service role

- 1 year experience in a sales and service role in a banking environment or 1 year experience in a sales and service role in a retail environment 

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

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