Global Product Support (GPS) Engineer IV - (E4)

  • Company: Applied Materials
  • Posted: October 22, 2016
  • Reference ID: 1604690
Requires specialized depth and/or breadth of expertise. Interprets internal or external business issues and recommends best practices. Solves complex problems; takes a broad perspective to identify innovative solutions. Works independently, with guidance in only the most complex situations. May lead functional teams or projects. Key Responsibilities
  1. Ensure legacy corrective actions and Lessons Learned are captured in New Products design intent. Contribute to the FMECA process.
  2. Develop new procedures and Best Known Methods (BKMs) to service new products.
  3. Participate in Engineering Design Reviews
  4. Partner with Quality & Reliability (Q&R) group to review and address Top Field Issues
  5. Participate in or own CAPA process. Conduct or facilitate Failure Analysis (FA) if needed
  6. Drive resolution of key issues with Engineering. Own beta site test plans and reporting
  7. Align with Global Technical Training (GTT) on overall training plans for new products, train the trainers.
  8. Identify new parts that require to be stocked by AGS and work with them to ensure parts are stocked in correct locations

Functional Knowledge
  • Demonstrates depth and/or breadth of expertise in own specialized discipline or field

Business Expertise
  • Interprets internal/external business challenges and recommends best practices to improve products, processes or services

  • May lead functional teams or projects with moderate resource requirements, risk, and/or complexity

Problem Solving
  • Leads others to solve complex problems; uses sophisticated analytical thought to exercise judgment and identify innovative solutions

  • Impacts the achievement of customer, operational, project or service objectives; work is guided by functional policies

Interpersonal Skills
  • Communicates difficult concepts and negotiates with others to adopt a different point of view

  • Bachelor's Degree
  • 7 - 10 Years of Experience
Applied Materials is committed to diversity in its workforce including Equal Employment Opportunity for Minorities, Females, Protected Veterans and Individuals with Disabilities.

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