Greeter - Los Angeles Intl Arpt
Location:
Los Angeles , California
Posted:
October 20, 2017
Reference:
218120

Equal Opportunity Employer/Disability/Veterans

 

 

 

Get on the fast track to a more rewarding career with National Car Rental! A team that are committed to quality, innovation, customer satisfaction and employee development.

We are a multi-billion-dollar industry leader that is rapidly expanding and growing. At National, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.

Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.

 

National has an exciting opportunity for a Greeter.  The Greeter provides superior, friendly, efficient service during all aspects of the rental car process; greeting and fulfilling member needs as they complete the rental process. Provides customers with appropriate vehicle selection, Creates and maintains a friendly, efficient environment for all customers. Assists in making all transactions quick and efficient. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.

 

***** This is a Full-Time Union position. Schedule is based on a shift bid. Must have open availability. 

 


Responsibilities:
  • Work proactively with drivers, service agents, handheld return agents and managers to ensure proper vehicle supply.
  • Welcome members to the facility when they exit the bus or arrive on the lot.
  • Direct customers to exit booth, provide local directions and maps and provide return directions where applicable.
  • Assist members with questions and concerns to minimize counter visits.
  • Communicate customer service issues to management.
  • Ensure that hangtag information is completed correctly.
  • Maintain clean low mileage fleet mix requirements.
  • Maintain Emerald Aisle for cleanliness.
  • Thank member for their business.
  • Provide upgraded vehicles on request.
  • Perform other customer service related duties in addition to those listed, to ensure our service meets the needs of our customers.
    *Moderate physical activity which requires handling of objects up to 25 pounds with long periods of standing and walking.

Qualifications:
  • Must be at least 18 years of age
  • Must be able to read, write and speak English fluently
  • High School Diploma or G.E.D.
  • Minimum of 1 year experience handling customer service functions
  • A minimum of basic level experience and understanding of a PC and Microsoft Office Products required
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
  • Apart from religious observation, must be able to work the following shift/schedule: Various shifts including graveyard, weekends, holidays, evening and nights.

We will consider qualified applicants with criminal histories as required by, and consistent with, applicable law


A little about us:
Integrity. Responsibility. Team spirit. At Enterprise, we were founded on the same values that defined your military career.

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