Alamo Rent A Car has an exciting opportunity for Part Time (30-39 hrs/wk) Greeter at the Honolulu Airport location. The Greeter provides superior, friendly, efficient service during all aspects of the rental car process; greeting and fulfilling customer needs as they relate to the overall rental process. They provide customers with appropriate vehicle selection as determined by the rental program guidelines. Creates and maintains a friendly, efficient environment for all customers. Assists in making all transactions quick and efficient. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.
Work proactively with drivers, service agents, handheld return agents and managers to ensure proper vehicle supply.
Welcome members to the facility when they exit the bus or arrive on the lot.
Direct customers to exit booth, provide local directions and maps and provide return directions where applicable.
Assist members with questions and concerns to minimize counter visits.
Communicate customer service issues to management.
Ensure that hangtag information is completed correctly.
Maintain clean low mileage fleet mix requirements.
- Maintain Ready Line for cleanliness.
Thank member for their business.
Provide upgraded vehicles on request.
Perform other customer service related duties in addition to those listed, to ensure our service meets the needs of our customers.
Equal Opportunity Employer/Disability/Veterans
Must have a High School Diploma or equivalent.
- Must be 18 years or older.
Must possess a valid driver’s license with a satisfactory driving record (No more than 3 moving violations in the past 3 years and no DWI/DUI within the past 5 years)
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
Aside from religious observance, must be available to work 30-39 hours per week; 5 days each week may include night, weekends and holidays