About Wells Fargo
Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with $1.9 trillion in assets. Founded in 1852, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial financial services through more than 8,600 locations, 13,000 ATMs, online (wellsfargo.com), and mobile devices.
We’re headquartered in San Francisco, but we’re decentralized so every local Wells Fargo location is a headquarters for satisfying our customers’ financial needs and helping them succeed financially. We do business with 70 million customers and one in three U.S. households. Wells Fargo has approximately 269,000 team members in 36 countries and territories across our more than 90 businesses.
Our vision: “We want to satisfy our customers’ financial needs and help them succeed financially.”
Corporate Risk helps all Wells Fargo businesses identify and manage risk. The team focuses on several key risk areas including credit risk, operational risk, market risk, strategic risk, and compliance risk. Corporate Risk strives to ensure that all Wells Fargo corporate functions and lines of business soundly manage risk, comply with applicable laws and regulations, and offer products and services that meet the needs of our customers. The group provides leadership, enhances communications, assists with problem identification and solutions, and shares best practices. In addition, Corporate Risk provides an enterprise-wide view of risk, assists management and our Board of Directors in identifying and monitoring risks that may affect multiple lines of business, and takes appropriate action when business activities exceed the risk tolerance of the company.
Payments, Virtual Solutions and Innovation Group Risk
The PVSI group aligns and integrates groups from across Wells Fargo to focus on the delivery of the next generation of payments capabilities and advance our digital and online offerings. This group also invests in research, development and strategic partnerships dedicated to designing new customer experiences and products. The PVSI group includes Consumer Credit Cards and Retail Services, Deposit Products, Treasury Management and Merchant Services, Innovation, One Wells Fargo, Virtual Channels and Operations.
This role will provide strategic leadership to ensure that Credit Card/Retail Services meet or exceeds its compliance and operational risk management responsibilities and abides by all laws and regulations. This leader will be responsible for integrating compliance and operational risk within the business in an efficient, controlled and customer oriented manner. This includes managing the development, implementation and monitoring of a risk-based compliance and operational risk programs for these businesses to assure compliance with federal, state, agency, legal and regulatory requirements, as well as corporate policies and established standards to ensure prudent operational risk management. The role provides necessary oversight and serves as the principal compliance advisor to the businesses senior leaders to formulate and implement compliance and operational risk policies, procedures and controls for the business. This leader will anticipate future problems and the evolving regulatory landscape and generate innovative strategies for addressing potential scenarios before they materialize.
Specific responsibilities of this position include, but are not limited to:
The leader will report directly to Vic Albrecht, Group Risk Officer & Head of Community Bank/PVSIRisk Management. He/She will lead a team of approximately 100 team members distributed nationally.
This executive must be an exceptional leader and will be recognized for accomplishments related to hiring, retaining, and developing a world-class staff. Leadership, relationship management, and credibility will be determining factors in selection. Successful candidates will be articulate and possess a demonstrated leadership capability; they will have strong interpersonal effectiveness. He/She must have strong understanding of business drivers and processes and be an effective influencer that has credibility with business leaders and able to offer credible challenge as needed.
Other Desired Qualifications
In addition to the required qualifications, the successful candidate will have:
A strong track record and business knowledge in financial services, with strong expertise in credit card and private label business with subject-matter expertise as it pertains to banking laws and consumer protection regulations that apply to consumer lending.
Comprehensive knowledge and understanding of strategic elements of financial, operational, technical, and regulatory environment across the company.
Strong interpersonal, influence and communications skills with an ability to interact effectively with a variety of contacts, to include virtual leadership experience and the ability to effectively manage and build relationships with leaders and team members in geographically dispersed environments.
Demonstrated excellence at identifying stakeholders, understanding needs, and driving decision-making/resolution through a consensus building approach.
Bachelor’s or advanced degree.
Beyond experience, the right personal style and attitude are critical to success in this role. The role will be recognized by their reputation and will be referenced easily in the financial services community.
Strategic Leadership – Creating and achieving a desired future state [vision] through influence on individual and group goals, reinforcements and systems.
A true team player and collaborator, translating prior knowledge and experience into strong and productive relationships internally and externally.
Organizational Awareness – Having and using knowledge of systems, situations, pressures, and culture within the company to identify potential organizational problems and opportunities; perceiving the impact and the implications of decisions on other components of the company as well as the impact on investors, customers, clients
A respected business partner who adds value to the broader team.
An impeccable reputation for integrity, accuracy, consistency, big picture orientation and business acumen.
A strong and effective manager and leader, capable of attracting, mentoring, retaining and promoting talented and productive staff.
Experience in designing and implementing operationally efficient functions.
Able to effectively and constructively lead change in an organization.
Excellent verbal and written communication skills.
All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.
Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.