Head of Service Cloud Ops
Location:
Posted:
October 05, 2016
Reference:
2742710
About Us:

GE Digital Overview

GE (NYSE: GE) is the world's Digital Industrial Company,

transforming industry with software-defined machines and solutions that are

connected, responsive and predictive. GE is organized around a global exchange

of knowledge through which each business shares and accesses the same

technology, markets, structure and intellect. Each invention further fuels

innovation and application across our industrial sectors. With people,

services, technology and scale, GE delivers better outcomes for customers by

speaking the language of industry.

Department Overview

Predix is the world's first and only cloud-based operating

system built exclusively for industrial companies. It is now available for

licensing externally beyond GE across a broad range of industries to manage and

optimize both GE and non-GE assets. As the only industrial strength OS, Predix

allows for familiar, frictionless connectivity, yet offers the security,

regulation and certifications that industry demands. With 50 billion machines

expected to come online by 2020, the Industrial Internet's impact on GE, our

customers and the world is tremendous. Everything is amplified on an industrial

level. Bigger machines, bigger business, bigger issues, bigger

opportunities.

GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer at http://www.ge.com/sites/default/files/15-000845%20EEO%20combined.pdf . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Role Summary:

This position is an integral part of the broader GE Power Digital business initiatives in the strategy, development and operations of the globally available Predix cloud, The Head of Service Cloud Ops will be responsible for the Cloud DevOps program, including the Strategic direction of the programs as well as the day-to-day execution of activities required to meet the Enterprise Strategic Initiatives.

Essential Responsibilities:

The position will lead a team of Cloud SMEs and will

proactively collaborate with all other

functions in order to ensure the seamless integration and exceptional

customer experience.

In this role you will:

+ Drive existing and new strategic initiatives, major projectsand general programs affecting the Predix environment including developing newservice offerings.

+ Create new and innovative programs leveraging Predixplatform innovation to meet changing business and technical needs

+ Maintain awareness of industry trends and best practices bydeveloping ways to incorporate those practices into GE Power Digital whenappropriate.

+ Drive increased maturity on the cloud DevOps capabilitiesincluding advanced CI/CD, metrics and strategy.

+ Direct the activities and resources associated with a varietyof Strategic Initiatives under Predix or DevOps programs

+ Be accountable for the direct relationship with GE DigitalPredix team including financial, operations as well as strategic focus areas.

+ Identify and implement emerging technology standards leadingto increased innovation and efficiency in delivering infrastructure throughCloud resources.

Qualifications/Requirements:

Basic Qualifications:

+ Bachelor's degree is required, preferably in IT or a relatedtechnical discipline. An advanced degreeis preferred.

+ A minimum of 12 years of IT Management experience with aproven track record of success operating in a complex, global, fast pacedenvironment is required.

+ A minimum of 5 years in leading IT development teams aroundinnovative technologies is required.

+ A minimum of 5 years of experience in IT infrastructureand/or application functions including leading software engineering or managingdevelopment teams is required.

+ A minimum of 2 years of experience in successfully deployingCloud Technology and Enterprise adoption in a global setting.

+ A minimum of 2 years of experience working in a DevOps modelis required.

Eligibility Requirements:

+ Legal authorization to work in the United States orFrance. We will not sponsor individualsfor employment visas, now or in the future, for this job.

+ Any offer of employment is conditioned upon the successfulcompletion of a background investigation and drug screen

+ Must be willing to travel

+ Must be willing to work out of an office located in SanRamon, CA

Desired Characteristics:

+ Must be a strong technical person that will drive Predixservice and its individual components to the next level.

+ Experience in working in a large, complex and possiblyregulated environments.

+ Excellent skills in communication, presentation, listening,interpreting and providing constructive feedback.

+ Ability to manage a large volume of multi-faceted activitiesin a quality manner.

+ Proven track record of building and maintainingrelationships with various levels both internal and external to the IT/OTorganization.

+ A strong broad based IT/OT background with both hands-on andmanagement capabilities is required.

\#DTR

Locations: United States ; California; San Ramon

GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer at http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
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