Robert Half Technology is hiring for a Tech Support position in Cumberland, GA Email: firstname.lastname@example.org This position is part time with the opportunity to go full time. Provides technical assistance to computer and mobile device users. Provides maintenance of computer hardware and operating systems in a timely manner. Supports Microsoft Office 2010/2016. Assists the Systems Administrator in diagnosing, troubleshooting, and resolving hardware, software, or other network and system problems, and replace defective components when necessary. Reports directly to the IT Infrastructure Manager. Essential Functions include the following, other duties and responsibilities may be assigned • Demonstrate excellent interpersonal skills with internal and external staff. • Create, deploy and maintain standard workstation images and packages for laptops. • Supports everyday requests from internal and remote users regarding computer software or hardware operations to resolve problems. • Set up equipment for employee use, ensuring proper installation of hardware and appropriate software. • Maintain records of daily trouble tickets, problems and remedial actions taken, or installation activities. • Refer major hardware or software problems or defective products to vendors or technicians for service. • Troubleshoot IT related issues.