Help Desk
Location:
Decatur , Georgia
Posted:
November 24, 2017
Reference:
00900-9500893159

Robert Half Technology is hiring a Help Desk/ PC tech in Decatur, GA Email: matthew.mcdermott@rht.com Primary Helpdesk Responsibilities: • Respond promptly to support requests via phone and a ticketing system • Troubleshoot software operational issues and technical issues • Follow established procedures on routine tasks, requiring instruction only on new projects or assignments • Escalate unresolved issues as required, maintaining ownership of issue through resolution • Put new knowledge, understanding, or skill to practical use on the job; further learning through trial and error • Maintain Hardware inventory • Track and maintain IT purchases


A little about us:
Founded in 1948, Robert Half (NYSE: RHI) is the world's first and largest specialized staffing services firm.

Know someone who would be interested in this job? Share it with your network.