Help Desk
Location:
Miami , Florida
Posted:
November 10, 2016
Reference:
01020-9500245552
Job Summary: Highly experienced and professional Technical Network/Analyst for Technical Help Desk Department. This is a high paced environment that requires a high level of remote support experience as well as strong computer/networking knowledge. Core Responsibilities: - Administers end-user support utilizing remote desktop or alternate remote tools primarily on Microsoft Windows-based PC s. - Investigates user problems and identifies the source; determines possible solutions; tests and implements solutions. - Installs, configures and maintains personal computers, Windows networks, Apple workstations, file servers, network cabling, and other related equipment, devices and systems; adds or upgrades and configures disk drives, printers and related equipment. - Performs and/or oversees software and application installation and upgrades. - Configuring VPN, managing host security, file permissions, file system integrity, and adding and deleting users. - Troubleshoots networks, systems and applications to identify and correct malfunctions and other operational difficulties. - Develops and conducts various training and instruction for system users on operating systems and other applications; assists users in maximizing use of networks and computing systems. - Maintains confidentiality with regard to the information being processed, stored or accessed by the end-users on the network. - Assists personnel of other departments as a computer resource. - Provides computer orientation to new and existing company staff. For best results, email me directly at john.iusi@rht.com I also offer referral bonuses up to $500 for any candidate that I place

A little about us:
Founded in 1948, Robert Half (NYSE: RHI) is the world's first and largest specialized staffing services firm.

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