Help Desk
Hoffman Estates , Illinois
November 24, 2017

Robert Half Technology is looking for a help desk analyst to support local and field users in a growing company. To be successful in this role, you should be a creative problem solver who enjoys working in a dynamic and rapidly-changing work environment. Because this role is very visible within the company, you will have the opportunity to make a positive impact on the department and organization. For immediate consideration, send updated resume to Sandy Patel at What you get to do every single day • Respond and follow up on technical help tickets submitted via phone, email, and walk-ups • Independently investigate and implement solutions to technical issues • Identify recurring technical issues and propose solutions to address the root of the problems • Train end-users how to setup and use new technologies • Troubleshoot software, hardware and network issues • Provide IT support for Windows, Microsoft Office, and a variety of other applications used internally

A little about us:
Founded in 1948, Robert Half (NYSE: RHI) is the world's first and largest specialized staffing services firm.

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