Help Desk
Location:
Houston , Texas
Posted:
November 18, 2017
Reference:
04130-9500895198

Essential duties include: • Provide telephone resolution support for all corporate users of computer software, hardware, peripherals and networks • Grant access, change, and re-set passwords • Learn all internal business applications and provide general PC/Network support (1st Level) and general application support to a distributed user base • Serve as the initial point of contact for troubleshooting hardware/software PC and printer problems • Identify, troubleshoot, resolve, and escalate issues related to desktop computer hardware, software, and related equipment installation and configuration • Identify, troubleshoot, resolve, and escalate issues related to local area network and phone equipment • Log all calls and activities accurately in a tracking system


A little about us:
Founded in 1948, Robert Half (NYSE: RHI) is the world's first and largest specialized staffing services firm.

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