Help Desk Analyst
Worcester , Massachusetts
November 19, 2017

The Help Desk Agent position requires the handling of multiple avenues of contact for assistance throughout the business day; quickly, courteously and efficiently. During each contact for assistance, Agents are required to notate, diagnose and either resolve or escalate the issue to the appropriate support group. This process requires robust troubleshooting and decision making skills to effectively execute. Please email

A little about us:
Founded in 1948, Robert Half (NYSE: RHI) is the world's first and largest specialized staffing services firm.

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