Help Desk Analyst I
Location:
Posted:
November 12, 2016
Reference:
04410-0008928565
Robert Half Technology is actively recruiting for a contract Service Request Coordinator for one of our clients in the professional services arena located downtown Seattle. This is a 3-6 month contract with competitive pay. If you are interested, please submit your resume to Winnie at winnie.cheung@rht.com today! As a Service Request Coordinator, you will provide administrative support to end users through help desk tickets by reassignment or the provisioning system to complete requests. This role will assist with design and implementation of processes for this newly developed Helpdesk support group. Responsibilities: Setup new Active Directory, Email, Network, and Subscription accounts according to the Technology Services policies Setup FTP/secure portal environments and data transfers between office locations Create and manage Email distribution lists as needed Get proper approvals for access from the data owners Extensively document all communication and work in the help desk ticketing systems Documents processes, procedures and routing guidelines If you are interested, please submit your resume to Winnie at winnie.cheung@rht.com today!
A little about us:
Founded in 1948, Robert Half (NYSE: RHI) is the world's first and largest specialized staffing services firm.

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