Help Desk Analyst II
DES MOINES, IA 50309-8000
October 26, 2016
Position Type:
Full Time
Robert Half Technology has a great contract opportunity for a Help Desk Analyst with 1+ year technical support experience. This Help Desk Analyst position will be assisting internal users with issues ranging from password resets to issues / errors related to hardware failures, software issues, connectivity issues, etc. As a Help Desk Analyst, you will be assisting the users via phone and email and have access to remote tools to be able to dial-in to take a closer look at the issues the users are experiencing. Between calls, there is plenty of opportunity to work on more hands on project based work. The ideal candidates will have experience supporting and troubleshooting Windows 7, MS Office 365, Outlook, Active Directory, hardware and software. Having a strong customer service background with attention to detail, organizational and follow-up skills will be what it takes to be successful in this Help Desk Analyst contract opportunity. For the right candidate, there is the possibility that this contract opportunity could convert to full time with our client. If you feel you are up for this challenging yet fulfilling Help Desk Analyst position and have the technical and soft skills required to be successful, contact Chris Parker at at Robert Half Technology today for more details, (515) 282-6786


MS Office 365, MS Outlook, VMware, Active Directory, MS Exchange Server, MS Terminal Server

With more than 100 locations worldwide, Robert Half Technology is a leading provider of IT professionals on a project and full-time basis for initiatives ranging from web development and systems integration to network security and technical support. Through our alliances with industry-leading organizations such as HDI® and the Microsoft® Partner program, we have access to client companies that other staffing firms don't. In addition to our free job search services, we provide our candidates with access to free online technical training and a competitive benefits and compensation package.

Our parent company, Robert Half, once again was named to FORTUNE® magazine's list of "World's Most Admired Companies" and was the highest-ranked staffing firm. (March 1, 2016)

Contact your local Robert Half Technology office at 888.674.2094 or visit to apply for this job now or find out more about other job opportunities.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

Equal Opportunity Employer M/F/Disability/Vet

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A little about us:
Founded in 1948, Robert Half (NYSE: RHI) is the world's first and largest specialized staffing services firm.

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