Help Desk Analyst II
Location:
New York , New York
Posted:
October 17, 2017
Reference:
02940-0010070023

Robert Half Technology is looking for a help desk analyst to support local and field users in a growing company. Responsibilities: • Assist users while maintaining service level goals. • Maintain tracking of issues and solutions. • Coordinating purchases. • Oversee service and maintenance due from outside vendors and consultant • Troubleshooting and researching problems for users. • Running reports, data processing. • Recording and maintaining inventory of hardware, software, and licensing. • Reporting and follow up on tracking statistics. • Documentation and implementation of policies and procedures. • Cross train and provide Technical Support. • Interaction with all internal departments, consultants, and outside support staff and material vendors. If you are interested in this role please email an updated copy of your resume to daniel.keehn@rht.com


A little about us:
Founded in 1948, Robert Half (NYSE: RHI) is the world's first and largest specialized staffing services firm.

Know someone who would be interested in this job? Share it with your network.