Help Desk - Level 1
Location: Pontiac, Michigan
Posted: November 25, 2016
Reference ID: 175284318
A Help Desk job in Auburn Hills, MI is available courtesy of Modis Engineering & Technology.
This technical support position will answer inbound calls, emails and chat messages to provide Level One hardware and software support. In this role technical representatives will be responsible for troubleshooting systems administration issues such as software installations, operating systems, and password resets, etc...
Help Desk job responsibilities include:
Troubleshooting hardware and software issues
Answer inbound calls, chat messages and emails
High School diploma or equivalent required
At least three to six months of general IT experience
Customer service background
Must be able to support 24/7 operations
If you are interested in this Technical Support position then please click APPLY NOW. For other opportunities available at Modis Engineering and Technology go to www.modis.com. If you have questions about the position please contact Jeff Zaya at 248-285-5129 or Jeffrey.zaya@Modis.com
Equal Opportunity Employer Minorities/Women/Veterans/Disabled