Help Desk Service Representative
Plymouth , Minnesota
November 19, 2017

A large well known communications company located in western metro is currently looking for a Service Delivery Consultant to assist with their end-to-end customer support for all customers. This is a temporary to hire opportunity, and will be a full time (40 hours) position; Monday-Friday 8am-5pm. Responsibilities will include but not limited to: Respond to customer care cases and participates in the customer care queue on a full-time basis. Perform general customer service duties by answering the phone and responding to email requests. Assists with all customer inquires Follows up with issues forwarded to other internal departments Processes new and change orders for all products and billing systems Communicate with customers, carriers, and partners for aged orders Qualifications: Basic communications and interpersonal skills with the ability to gain the trust of the customers Must be able to work independently and productively with a moderate level of supervision. Team player - with a "can do" attitude Customer service experience Proficient with Microsoft Office Suite

A little about us:
Founded in 1948, Robert Half (NYSE: RHI) is the world's first and largest specialized staffing services firm.

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