Help Desk/Tech Support II
Location:
Plano , Texas
Posted:
November 24, 2016
Reference:
04010-9500269260
Seeking entry level Helpdesk Technicians! Are you looking for contract or contract to full-time roles? We have them both. We are in constant need of folks that are Tier I/II support. Responsibilities would include: • Provide computer desktop support to local & remote locations in accordance with established policies and procedures • Maintain, analyze, and fix computer systems, hardware, printers, and computer peripherals • Coordinate hardware repairs with the appropriate vendors • Provide support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems • Ensures the integrity of all electronic data records by following company quality standards • Track equipment inventory and collaborate on potential purchases • Own and execute technology implementation projects • Resolve computer problems, and advise/implement appropriate action/solutions • Communicate regularly and effectively with ticket submitters • Maintain records of daily data communication transactions, issues and remedial actions taken or installation activities Send updated resume to megan.collins@rht.com.

A little about us:
Founded in 1948, Robert Half (NYSE: RHI) is the world's first and largest specialized staffing services firm.

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