Robert Half Technology is currently seeking a Help Desk Support 1 for one of our clients located in City of Industry, CA. This Help Desk Support 1 must be a person who enjoys learning new things, solving problems, and working with people. The Help Desk Support 1 must be able to communicate well and interact well with other employees. Personnel will be responsible for troubleshooting issues; documenting problems, solutions, processes and procedures. Windows environment Basic administration of Active Directory Expected to support 250 end users Expected interaction between internal and external employees Experience with troubleshooting PC Computers Customer service skills Use of ticketing systems, handling 5-10 tickets per day Will report to the Network/Systems Administrator and train up accordingly If you are interested in this Help Desk Support 1 position, please send your updated resume to Dwayne.Hopkins@rht.com or call me directly at 949-623-2673.