Help Desk Support
Nashville , Tennessee
November 17, 2017
Job Description

TEKsystems Nashville is looking for a Jr level help desk candidate for a six month contract-hire opportunity with a healthcare client. The ideal candidate will have great customer service skills and a great personality with a general understanding of Microsoft technologies. Windows OS's background is also a must. On a day to day basis the team receives around 40 tickets via incoming calls, emails and voicemails that come in the form of tickets.Typical issues are password related, setting up new printers, gaining access to share files, accessing phone on emails and general lack of IT savvy.

Typical calls into the Help Desk include but are not limited to password resets, Active directory permissions, EMR troubleshooting, outlook email troubleshooting, network connectivity, printer and peripheral setup, virus removal, and software/ hardware upgrades.

Job Requirements

1.) 2+ Years IT support experience for enterprise level clients using Windows 7 or newer

2.) Active Directory- Experience setting up new users, password resets and cleaning up permissions

3.) Experience setting up printers and other peripherals remotely

Why this opportunity?
  • Gain professional healthcare experience in IT
  • Learn new technologies
  • Work in a team environment
  • Room for a long term advancement
  • Family friendly work environment
  • Competitive hourly rates

About TEKsystems:

Join TEKsystems®, a leading IT staffing, IT talent management and IT services firm, and get your career on the fast track. We have more than 100 offices worldwide, and we partner with over 6,000 clients and place over 80,000 consultants per year. At TEKsystems, we seek to understand our consultants' skills, goals and interests, allowing us to present targeted job opportunities on a contract, contract-to-hire or direct placement basis. TEKsystems' leadership in the market stems from our sincere and personal commitment to driving the success of our customers, consultants and each other.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888 472-3411 or email for other accommodation options.

A little about us:
TEKsystems provides corporations with IT staffing, talent management expertise and IT services, enabling them to meet their business objective.

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