Help Desk Technician
Buffalo , New York
October 18, 2017
Our client is currently looking for additional help desk technicians to join their team for an upcoming project!

There is a 4-6 training period and then technicians will be fielding calls on their own.

They are anticipating an increased call volume during those first few weeks of this new project and the new technicians will help field the calls. Could be anything from password resets, connection issues, hardware issues (which would be escalated) or issues within other departments and these reps would have to triage and hand off those calls to the correct department.

Must have:
  • Technical knowledge in regards to Windows and Microsoft products
  • Flexibility with scheduling, this is a 24/7 support team

  • Outstanding customer service

About TEKsystems:

Join TEKsystems®, a leading IT staffing, IT talent management and IT services firm, and get your career on the fast track. We have more than 100 offices worldwide, and we partner with over 6,000 clients and place over 80,000 consultants per year. At TEKsystems, we seek to understand our consultants' skills, goals and interests, allowing us to present targeted job opportunities on a contract, contract-to-hire or direct placement basis. TEKsystems' leadership in the market stems from our sincere and personal commitment to driving the success of our customers, consultants and each other.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888 472-3411 or email for other accommodation options.

A little about us:
TEKsystems provides corporations with IT staffing, talent management expertise and IT services, enabling them to meet their business objective.

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