Help Desk Tier I/II
Pasadena , California
November 24, 2016

Salary: $45,000-$50,000

Location: Pasadena, CA

Employment Type: Full Time

Title: Help Desk Tier I/II

Target Salary: $45,000-$55,000 (+ overtime)

Benefits: 401k, health, dental, vision, paid holidays & vacations


You have 2 years of IT Support experience. We can hear your smile over the phone. You are the ticket MASTER. WE WANT YOU!

Robert Half Technology is looking for a help desk engineer to support local and field users for a rapidly growing company. This person will be responsible for equipment set up for office use, resolving escalated Help Desk tickets in a timely manner, and providing technical support to users remotely and in-office. Because this role is very visible within the company, you will have the opportunity to make a positive impact on the department and organization.


**For immediate and confidential consideration please email your resume to Danielle Abramov at **


  • 2+ years of experience supporting workstations in a large LAN and WAN environment
  • Enterprise environment preferred (1500 computers)
  • Active Directory: Server 2008, 2012
  • Knowledge of Office 365, XP, Windows 7, Windows 10
  • Hardware/Software troubleshooting: including PC’s, Laptops, and Printers
  • Strong oral and written communication skills

A little about us:
Founded in 1948, Robert Half (NYSE: RHI) is the world's first and largest specialized staffing services firm.

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