Help Desk Analyst Tier II
Robert Half Technology is looking for a nbsp;help desk technician nbsp;to support local and nbsp;field users in a growing company. To be successful in this role, you should be a nbsp;creative problem solver nbsp;who enjoys working in a dynamic and rapidly-changing work environment. Because this role is very visible within the company, you will have the opportunity nbsp;to make a nbsp;positive nbsp;impact on the department and organization.
What you get to do every single day
- Respond and follow up on technical help tickets submitted via phone, email, and walk-ups
- Provide IT support for Windows, Microsoft Office, and a variety of other applications used internally
- Independently investigate and implement solutions to technical issues nbsp;
- Identify recurring technical issues and propose solutions to address the root of the problems
A little about us:
Founded in 1948, Robert Half (NYSE: RHI) is the world's first and largest specialized staffing services firm.