Helpdesk Representative

  • Company: Adecco
  • Location: Ladson, South Carolina
  • Posted: November 25, 2016
  • Reference ID: 240984729
Adecco Engineering and Technology, a division of the world leader in recruitment of engineering and technology professionals, has an immediate opening for a Desktop Support Job with a leading company inSmyrna,GA. Job Description: Desktop Support Job The Desktop Support Job provides workplace first level support for the office and production area by maintaining, analyzing and troubleshooting technical hardware/software and computer peripherals (PC's, Notebooks, Printers, Scanners, phones, etc) within normal office hours by telephone and remote resolution support. The Onsite support technician also implements new hardware and solutions where required. Excellent customer service skills to be able to confidently communicate with customers, scheduling appointments, doing some PC familiarization, etc Imaging of PCs (primarily HPs), collection of PCs and understanding the importance Asset Management processes have in PC support Standard Deskside support around campus, troubleshooting PCs, HW/SW - occasional remote support over the phone if someone is working from home To be considered for this position, you must use the "apply now" button to submit your resume.

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