Home Equity Prin. Loan Specialist (NMLS)

  • Company: Capital One
  • Posted: December 02, 2016
  • Reference ID: R15271
Plano 3 (31063), United States of America, Plano, Texas

Home Equity Prin. Loan Specialist (NMLS)

This opportunity is not for the faint of heart! Here’s what you need:

- A heart for our customers and passion for exceeding their expectations

- Ability to problem solve to find the best solutions for our customers, even in difficult situations

- Desire to autonomously manage processing of customer loans and exercise sound judgment when faced with challenging or complex tasks

- Passion for excelling in a fast paced environment

- Be the customer’s champion and advocate throughout the loan process – from acceptance to closing

- Guide customers through the home loan process  

- Be a knowledgeable, kind and responsive resource for customers when they have questions

- Have ownership in resolving any issues that may arise throughout the process

- Have 100% accountability for the happiness and satisfaction of each customer you work with. This means knowing the ins and outs of their loan and where it is in the process

- Effectively manage a portfolio of loan applications with focus on converting applications to funded loans

- Flawlessly move the loan as fast as possible to closing with no surprises for the customer along the way

- High School Diploma, GED or Equivalent Certification or Military Experience

- Proficient in Microsoft Office

- At least 3 years in Customer Facing Role

- Bachelor's degree

- Experience with financial products

Requires successful registration with, and issuance of a unique identification number from, the Nationwide Mortgage Licensing System (NMLS) in compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (S.A.F.E. Act).

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.  

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