Housekeeping Supervisor - Leisure-Charles F. Knight Center
Location:
, Missouri
Posted:
December 11, 2017
Reference:
141017
Overview
Aramark (NYSE: ARMK) is in the customer service business across food, facilities and uniforms, wherever people work, learn, recover, and play. United by a passion to serve, our more than 270,000 employees deliver experiences that enrich and nourish the lives of millions of people in 22 countries around the world every day. Aramark is recognized among the Most Admired Companies by FORTUNE and the World's Most Ethical Companies by the Ethisphere Institute. Learn more at www.aramark.com or connect with us on Facebook and Twitter .

Aramark's leisure group specializes in lodging, recreation, conference centers and meeting services. The scope of our operations includes lodging, conference and meeting space, houseboats and other marine activities, retail merchandise, casual and fine dining experiences, and interpretive tours in some of this country's most pristine protected lands and national parks. We have been active partners with the National Park Service for over 20 years, providing high-quality visitor services in numerous locations across the United States. We are one of the nation's leading managers of conference centers with a strong focus on customer experience. We are considered a premier provider of professional services by clients and competition alike, committed to providing high-quality recreation, hospitality and authentic experiences to clients and visitors from all over the world.

Description

Position Summary:
Housekeeping Supervisors are responsible for supervising the cleaning of assigned lodge rooms, linens, hallways, carpets and other designated amenities and areas in accordance with the highest cleanliness standards to ensure customer satisfaction. Housekeeping Supervisors are also required to ensure that all daily housekeeping procedures and policies are followed. Housekeeping Supervisors may be required to perform administrative and housekeeper duties when necessary.

Essential Functions:
  • Assists the Housekeeping Manager with daily duties
  • Ensures that all employees (housekeepers, housemen, linen attendants, and general resort workers) report to duty punctually, well-groomed, and in proper attire
  • Assists in the development and implementation of schedules, duties, apparel, appearance, and conduct of all housekeeping staff
  • Assists in the training of all ARAMARK, NPS, and OSHA policies and procedures pertaining to employment, safety, and sanitation
  • Ensures the establishment of effective and responsible guest relations and administers lost and found policy and procedure to ensure that all items are turned in daily and logged.
  • Works closely with the maintenance department to insure that all repairs are done and cleaned before the guest arrives
  • Directs the control of linen counts and handling, and maintains an inventory of rooms
  • Orders and distributes all supplies and equipment, controlling costs
  • Responsible for the motivation of housekeeping staff and ensuring the efficient use of staff to maximize productivity
  • Ensures that all work areas are neat, clean, and organized and performs such other duties as required or directed
  • Responsible for ensuring that employee housing is cleaned twice each week
  • Know and comply with all company policies and procedures regarding safety, security, emergencies and energy
  • Report to work on time and in complete uniform
  • Other duties as assigned
Status and Scope:
  • The Housekeeping Supervisor reports to the Housekeeping Manager
  • Must have the ability to bend constantly
  • Must be able to effectively manage a staff of housekeepers
  • Must be able to accurately carry out instructions
  • Must be able to do repetitive tasks
  • Attention to detail focus is vital to ensure the highest standards of cleanliness are maintained
  • Able to identify and communicate problems in English to Housekeeping Manager
  • Team player


Qualifications
Qualifications:
  • Housekeeping experience required
  • Supervisory experience required
  • Working knowledge of various cleaning utensils, dryers, washers, tools and fixtures, and cleaning solutions
  • Knowledge of MSDS on cleaning solutions in use
Equipment Used:
Hand truck, Washer, Dryer, Vacuum, Motorized Cart

Travel Requirements: Little or No Travel (>10%)

Lifting Requirements:
MEDIUM - Lifting 50 pounds maximum with frequent lifting and/or carrying objects weighing up to 25 pounds.

#monster

A little about us:
At Aramark, we believe that each of our employees can play an important role in creating the great experiences that become lasting memories.

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