Human Resources Executive Assistant - Brighthouse Financial (Charlotte, NC)

  • Company: MetLife
  • Location: Charlotte, North Carolina
  • Posted: February 13, 2017
  • Reference ID: 43181-en_US

In January 2016, MetLife announced a plan to pursue the separation of a substantial portion of its U.S. Retail segment. Once separated, the new business will be called Brighthouse Financial.


Brighthouse Financial will serve customers the way they want, need and deserve. It will focus on eliminating the complexity, confusion and cost that can get in the way of many Americans who are seeking financial security. We will bring products to the market that add value to our customers’ lives, and will be guided by a common set of values that focus on the customer and drive accountability.


Brighthouse Financial is seeking high-performing team members who are passionate about the company’s mission.  We are laser-focused on adding value to our customers and minimizing complexity in every decision and action. We are building high performing teams who set the bar high and hold each other accountable.




Brighthouse Financial is seeking a highly motivated individual with strong organizational and computer skills, a professional demeanor, commitment to confidentiality and great attention to detail to provide comprehensive administrative support to the Chief HR Officer and an HR department. This position will be responsible for drafting correspondence, setting up conference calls, managing calendars, taking meeting minutes, and assisting with a variety of Human Resources tasks in Payroll, Benefits, Talent Management, HR Operations, Employee Relations and Recruiting.

Our role in HR is to lead and enable this important change by:

  • Driving the behaviors, performance and culture expected of a world-class organization
  • Aligning our culture to the company’s strategy and vision
  • Promoting the overall health of our organization
  • Revolutionizing the way we attract, develop and retain talent
  • Fostering a diverse and inclusive work environment



  • Maintains leaders’ calendars by planning and scheduling meetings, conferences, teleconferences, and travel
  • Proactively works with HR Leadership Team to identify support needs and offer assistance where appropriate
  • Welcomes guests and customers by professionally greeting them, in person or on the telephone and answering or directing inquiries
  • Collects, validates, analyzes, maintains and reports on sensitive, confidential information in support of department activities
  • Enhances department and organizational teamwork by completing goals and objectives as needed


  • Conserves leader's time by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information; initiating telecommunications
  • Coordinates department's administrative activities; may recommend improvements to administrative procedures.
  • Maintains internal and external customer confidence and protects operations by keeping information confidential
  • Liaises with business operational units to improve processes, investigate and resolve problems and address unique situations not covered by existing policies and practices
  • Provides historical reference by developing and utilizing filing and retrieval systems; recording meeting discussions




  • Bachelor’s degree or 3-5 years of relevant experience
  • Proficiency in Microsoft Office
  • Strong writing, reporting and communication skills
  • Sound judgment and ability to maintain confidentiality
  • Ability to handle multiple priorities including scheduling, organization, time management and meeting/travel logistics



  • Basic understanding of HR principles, techniques and procedures
  • HRIS knowledge helpful








MetLife is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is MetLife's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

MetLife maintains a drug-free workplace.

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