Give support to the HR Regional Manager in the projects and processes for the subsidiaries in the Nocca region*. Provides HR expertise and consultation to help drive business results. Responsible for developing and administering a wide variety of HR programs for their client groups as well as interpreting and applying company policies. * Nocca region: LatAm countries, Central America and Caribbean (excluding: Brazil, Colombia, Mexico, Argentina, Chile, Paraguay and Uruguay) Essential Duties/Responsibilities: Build a personal relationship and credibility to ensure ongoing awareness of individual employee issues and proactive solutions Assist in the implementation and performance impact resulting from annual HR processes, Performance Planning & Review, Succession Planning, Benefits enrollment, etc. Jointly define processes for two way communication and feedback between assigned client groups and their customers to identify areas of improvement Assist in defining the organization and employee plans needed to support budget or corporate objectives Develops recruitment advertising, creating job descriptions, placing advertisements on various media; works with the Talent Acquisition team to post, source and recruit hourly, non-exempt and exempt positions as needed Drafts offer letters and conducts on-boarding activities Acts as subject matter expert related to the employee handbook and all supplemental policies and procedures and deliver communications as needed to ensure compliance Coordinates policy and procedures interpretation to ensure consistent application, as appropriate; Maintains employee files Supports the benefits team on benefits programs, processes and procedures; supports annual benefits review and open enrollment sessions where appropriate Coordinates with Benefits Service Center to manage Leave of Absence programs including Family Medical Leave Act, Disability, and other absences Partner with and coach business leadership to facilitate organizational and cultural change; Coach business leaders on best practices of building an effective team in conjunction with the appropriate HR expertise; Facilitate the creation of strong communication plans to ensure clarity, understanding, and alignment for business unit initiatives; Influence, advise and support the cultural and people aspects of the organization that drive improvements in business efficiency through flexible plans for growth; Build the capability and expectation of the role of senior leaders in talent management; Work closely with business unit leaders to identify and develop future staffing and talent needs and plans to ensure talent is readily available Define and implement strategies that support the development of the talent pipeline/bench, and identification and development of emerging talent, through Talent Management and Succession Planning activities in close collaboration with the Organizational Capability Team Analyze needs assessments to identify training needs for the client group as well as individual coaching needs. Participate in evaluation and monitoring of the success of training programs and provide follow-up support to ensure goals that are agreed upon as part of the management coaching and that they are being adhere to on an on-going basis. All other duties assigned by management within scope of this position Bachelor's degree required, MBA preferred 5 to 7 years relevant work experience mostly in a strategic/project driven capacity and not just operational/supporting role Current or prior experience dealing with LATAM countries with respect to best HR practices, policies and procedures is required Broad HR Generalist knowledge with emphasis within the Talent Management and Compensation areas Strong written, verbal and presentation communications; fluency in English and Spanish is required Experience working with managers and HR support Possess recruitment experience including identifying/sourcing for non-exempt to senior level executive Demonstrated experience in defining and leading projects and project timelines Helpful to have both corporate and field HR experience Proficient in MS Powerpoint and Excel with the ability to generate financial/quantitative data & analysis Ability to travel 10% - 30% and based on business needs
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