Human Resources Operations Manager
Irvine , California
December 18, 2017
The HR Operations Manager will drive the successful execution and delivery of a strategy for operational excellence within the HR function. This position will implement best practices and drive efficiencies in HR processes. He/she will also provide leadership and day-to-day direction to the newly created HR Operations Team.
Policies and Compliance
  • Serve as the subject matter expert for HR policies and procedures
  • Develop, recommend and lead the design and implementation of HR policies and procedures
  • Monitor legislation and legal provisions that may affect HR operational processes and ensure Blizzard is in legal compliance
  • Identify opportunities for policy updates and ensure consistent policy interpretation and application
  • Ensure that policies are up-to-date in our knowledge base system
  • Work with the Legal Team to understand how new/changing laws will impact the company and current policies
  • Work with Activision Blizzard Corporate Compliance Team and coordinate to help drive policy creation and execution consistent with our values
HR Operations & Administration
  • Lead the HR Operations team effectively enabling them to efficiently deliver HR Operations deliverables, including but not limited to onboarding, off boarding, data management, data integrity, compliance
  • Establish and document SOPs for HR Operations
  • Supervise work of HR Coordinators to ensure quality and consistency
  • Mentor, train and provide direction to HR Coordinators while ensuring balanced workload and staffing coverage at all times
  • Responsible for the execution of the new hire orientation program
  • Responsible for reporting and ad hoc report requests
  • Ensure proper maintenance and management of employee and department files
  • Responsible for the HR internal service desk tool and ensure HR help desk cases are resolved in a timely manner
  • Provide training to HR staff on various HR processes and HR systems
  • Engage proactively and regularly with HR Business Partners to develop understanding of how HR Operations can best serve the evolving needs of our client groups
  • Recommend plans for continued process improvements to support business strategies and operational needs
Employee Data Maintenance:
  • Responsible for data governance to ensure the highest degree of data quality
  • Responsible for data maintenance for the employee life cycle
  • Establish and implement HR data audit protocols
  • Develop process to identify data integrity issues
  • Ensure the integrity of the employee data entered in the HR system
  • Bachelor's Degree required
  • Minimum of 5 years HR Operations experience
  • Minimum of 5 years HR system experience (Workday highly desired)
  • Proven track record in management and development of others
  • Proficiency in Microsoft Office tools (Word, Excel, PowerPoint)
  • Strong understanding of key HR processes
  • Strong knowledge of employment laws
  • Must be very detail oriented and have great analytical and problem solving skills
  • Must have excellent verbal and interpersonal skills with the ability to influence change & process improvements
  • Proven track record in successfully building effective working relationships
Blizzard Entertainment is a global company committed to growing our employees along with the business. We offer generous benefits and perks with an eye on providing true work / life balance. We've worked hard to foster an intensely collaborative and creative environment, a diverse and inclusive employee culture, and training and opportunity for professional growth. Our people are everything. Our core values are real, and our mission has never changed. We are dedicated to creating the most epic entertainment experiences...ever. Join us!

A little about us:
Blizzard Entertainment is a premier developer/publisher of entertainment software, including World of Warcraft, StarCraft, Diablo, and Hearthstone.

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