JOB SUMMARYThe HFC Designer generates broadband system designs in the most cost effective manner while maintaining Charter Communications’ and the department’s standards and specifications. Under general supervision/guidance, prepares and maintains detailed engineering and design drawing files and schematics using Computer Aided Design (CAD) or other spatial or GIS software platforms. Works closely with cross-departmental boundary partners; Tech Ops, Construction and Engineering in the facilitation of design/engineering services providing necessary information, including strand maps, design maps, BOMs, charts, graphs, and sketches of vertical details and provide SOWs in a timely basis. Helps develop and maintain Charter Communications’ broadband HFC design and digitizing standards.
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and enhance the customer experience.
Design HFC broadband plant extensions utilizing various design software programs.
Support intermediate complexity projects such as node splits, hub collapses and transport project designs.
Utilize various CAD/GIS software programs (Bentley, Spatial, AutoCAD, and Smallworld) to digitize base, strand, coax, fiber designs, fiber splicing documentation and BOMs in accordance with the Charter Communications digitizing standards and specifications.
Conduct engineering change orders to ensure that all related work is complete and accurate and that all related documentation is acquired and routed properly.
Perform quality control checks on field mapping, field notes and/or map digitizing received from others to ensure that all Charter Communications specifications have been met.
Provide technical guidance and QC of contractor work in support of Charter Communications acceptance in support of existing specifications across various architecture concepts.
Serve as direct technical liaison for construction and technical operations teams.
Assist in troubleshooting of network performance and outage support in support of construction and restoration intervals.
Contribute to project coordination and perform administrative functions by maintaining associated records, providing reports as necessary and processing related invoices.
Schedule work assignments, monitor project workflow and maintain accurate weekly production reports.
Make copies of system prints or engineering documents as required.
Maintain digital plotter, engineering copier/scanner and other departmental equipment.
All other duties as assigned.
Skills/Abilities and Knowledge
Ability to read, write, speak and understand English at a very high level
Intermediate Spatial/GIS ability in applications such as MapInfo, ArcGIS, and Google Earth
Ability to perform both coax and fiber based as-builds to include hub terminations and fiber allocation tables with minimal guidance
Knowledge of HFC and PON architectures, HFC and PON Network Design Specifications and Symbology
Demonstrates working knowledge of CATV standards and terminology, HFC, Fiber-to-the-Home (FTTH) and Passive Optical Network (PON) architectures and designs
Knowledge of CAD/Spatial applications such as MicroStation/BentleyComms, Spatial, AutoCAD and/or Smallworld design and digitizing software programs
Knowledge in applications such as MapInfo, ArcGIS, AutoCAD and Google Earth
Solid working knowledge of MSOffice such as Excel, Word, PowerPoint and Access
Must have basic understanding of an Oracle Database including the ability to perform queries
Ability to define problems, collect data, establish facts, and draw valid conclusions in order to apply business analytical trending in support of departmental/company goals
Must have strong computer skills
Must have good verbal and written communication skills
Must be able to manage multiple priorities
High School Diploma or equivalent education and experience
College level math (algebra, trigonometry, calculus) or demonstrated analytical ability preferred
Related Work Experience Number of Years
Drafting/design experience or coursework 2 - 3
Must be able to work a flexible schedule
Office and field environments
Charter is an equal opportunity employer that complies with the laws and regulations set forth in the following EEO Is the Law poster: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdfCharter is committed to diversity, and values the ways in which we are different.
A little about us:
Spectrum is the nation’s fastest growing TV, internet and voice company. We’re committed to integrating the highest quality service with superior entertainment and communications products.