At its founding in 1968, Nashville-based HCA was one of the nation's first hospital companies. Today, one of the nation's leading providers of healthcare services, HCA is comprised of locally-managed facilities that include more than 250 hospitals and freestanding surgery centers in 20 states and the United Kingdom, employing approximately 230,000 people. Approximately four to five percent of all inpatient care delivered in the country today is provided by HCA facilities resulting in more than 26M patient encounters each year. HCA is committed to the care and improvement of human life and strives to deliver high quality, cost effective healthcare in the communities we serve. Building on the foundation provided by our Mission & Values, HCA puts patients first and works to constantly improve the care we provide by implementing measures that support our caregivers, help ensure patient safety and provide the highest possible quality.Additional Facts:
SUMMARY OF DUTIES
- Ranked 63 in Fortune 500
- Computerworld Top 50 Best Places to Work in IT since 2009
- Named one of the "World's Most Ethical Companies" since 2010
- 106 HCA hospitals are on The Joint Commission's list of top performers on key quality measures
The Imaging Systems Administrator serves as a key onsite IT resource for implementation and support of medical imaging applications at a facility. Primary responsibilities include performing as the project lead for implementing medical imaging systems, administering and supporting PACS, CVIS PACS, and technical medical imaging interfaces and related technologies (e.g., voice recognition), supporting outpatient medical imaging, and providing second level support as a local medical imaging subject matter expert to resolve incidents or fulfill requests received from the division Service Desk or other division or facility service resources. The Imaging Systems Administrator ensures system design, interface functionality, and clinical processes are coordinated and functioning effectively. This individual performs application maintenance and testing of application upgrades and fixes. The Imaging Systems Administrator provides input to division policies and procedures, training, and best practices for use within the facility, delivers hands-on training, and assists in implementing division standardization, utilization, integration and optimization plans for medical imaging applications and related technologies. A Medical Imaging Systems Administrator may be dedicated to a specific facility or may operate across a geographic zone and serve multiple facilities. DUTIES INCLUDE BUT ARE NOT LIMITED TO
Qualifications: KNOWLEDGE, SKILLS & ABILITIES Required:
- Serves as a key onsite IT resource for implementation and support of medical imaging applications at a facility.
- Performs as the project lead for implementing medical imaging applications.
- Administers and supports PACS, CVIS PACS, and technical medical imaging interfaces and related technologies (e.g., voice recognition).
- Supports outpatient medical imaging.
- Provides second level support as a local medical imaging subject matter expert to resolve incidents or fulfill requests received from the division Service Desk or other division or facility service resources; provides status on user issues.
- Works with enterprise subject matter experts and services resources and the enterprise Service Desk in managing resolution of medical imaging application incidents and requests.
- Ensures medical imaging system design, interface functionality, and clinical processes are coordinated and functioning effectively.
- Performs medical imaging application maintenance and testing.
- Provides input to division policies and procedures, and training for medical imaging applications and processes.
- Collaborates in Imaging Team's identification and deployment of medical imaging applications best practices.
- Works with the Imaging and Clinical Application Teams to actively promote and implement division standardization, utilization, integration and optimization plans for medical imaging applications.
- Collaborates in Imaging Team's development of standard medical imaging education & documentation.
- Delivers hands-on training for medical imaging applications.
- Performs medical imaging application installation account set up.
- Reviews and provides input to Information Security plans regarding medical imaging security requirements.
- Provides input regarding roles and access to meet HIPAA requirements on medical imaging applications.
- Participates in the testing and implementation of clinical applications where medical imaging applications integrate with those clinical applications.
- Works with Physician Support Coordinators as a subject matter expert on medical imaging applications for physicians and their offices, to ensure physicians can access images at hospitals, offices and homes.
- Coordinates and manages vendor support for medical imaging solutions.
- Promotes medical imaging application security and confidentiality and helps ensure compliance.
- Participates in configuration of medical imaging modalities.
- Provides on-call assistance as needed.
- Performs quality audits and tracks metrics related to medical imaging system use; coordinates the execution and use of tools for audits.
- Builds strong relationships at the facility with core customer base for medical imaging applications.
- Adheres to Code of Conduct and Mission & Value Statement.
- Participate in special projects as needed and performs other duties as assigned.
- Medical imaging operations and process understanding
- Understands pertinent accreditation guidelines, such as JCAHO
- Demonstrated ability to establish and build strong relationships across a broad range of personality types
- Demonstrated ability to communicate effectively with clinical and information technology personnel verbally and in writing
- Demonstrated customer orientation
- Excellent leadership and teaching abilities
- Demonstrated advanced computer skills
- Must be able to drive to assigned sites to complete work
- Customer service orientation and/or training
- Bachelor's degree preferred
- Two years experience in medical imaging applications
- Working knowledge of computer-based medical imaging applications
- Valid state drivers license and proof of auto insurance, if applicable