Imaging System (PACS) Administrator
Location:
West Palm Beach , Florida
Posted:
October 21, 2017
Reference:
25025-11427
WHY HCA?

HCA, a Fortune 100 company with more than 200,000 employees, is one of the nation's leading providers of healthcare services, operating over 170 locally managed hospitals and over 100 freestanding surgery centers in 20 states and the United Kingdom. With its founding in 1968, HCA created a new model for hospital care in the United States, using combined resources to strengthen hospitals, deliver patient-focused care and improve the practice of medicine. HCA is a learning healthcare system that uses more than 27 million annual patient encounters to advance science, improve patient care and save lives. HCA has been named one of the world's most ethical companies for eight years in a row. At HCA, we are driven by a single goal: the care and improvement of human life.

SUMMARY OF DUTIES

The Imaging Systems Administrator serves as a key onsite IT resource for implementation and support of medical imaging applications at a facility. Primary responsibilities include performing as the project lead for implementing medical imaging systems, administering and supporting PACS, CVIS PACS, and technical medical imaging interfaces and related technologies (e.g., voice recognition), supporting outpatient medical imaging, and providing second level support as a local medical imaging subject matter expert to resolve incidents or fulfill requests received from the division Service Desk or other division or facility service resources. The Imaging Systems Administrator ensures system design, interface functionality, and clinical processes are coordinated and functioning effectively. This individual performs application maintenance and testing of application upgrades and fixes. The Imaging Systems Administrator provides input to division policies and procedures, training, and best practices for use within the facility, delivers hands-on training, and assists in implementing division standardization, utilization, integration and optimization plans for medical imaging applications and related technologies. A Medical Imaging Systems Administrator may be dedicated to a specific facility or may operate across a geographic zone and serve multiple facilities.

DUTIES INCLUDE BUT ARE NOT LIMITED TO
  • Serves as a key onsite IT resource for implementation and support of medical imaging applications at a facility.
  • Performs as the project lead for implementing medical imaging applications.
  • Administers and supports PACS, CVIS PACS, and technical medical imaging interfaces and related technologies (e.g., voice recognition).
  • Supports outpatient medical imaging.
  • Provides second level support as a local medical imaging subject matter expert to resolve incidents or fulfill requests received from the division Service Desk or other division or facility service resources; provides status on user issues.
  • Works with enterprise subject matter experts and services resources and the enterprise Service Desk in managing resolution of medical imaging application incidents and requests.
  • Ensures medical imaging system design, interface functionality, and clinical processes are coordinated and functioning effectively.
  • Performs medical imaging application maintenance and testing.
  • Provides input to division policies and procedures, and training for medical imaging applications and processes.
  • Collaborates in Imaging Team's identification and deployment of medical imaging applications best practices.
  • Works with the Imaging and Clinical Application Teams to actively promote and implement division standardization, utilization, integration and optimization plans for medical imaging applications.
  • Collaborates in Imaging Team's development of standard medical imaging education & documentation.
  • Delivers hands-on training for medical imaging applications.
  • Performs medical imaging application installation account set up.
  • Reviews and provides input to Information Security plans regarding medical imaging security requirements.
  • Provides input regarding roles and access to meet HIPAA requirements on medical imaging applications.
  • Participates in the testing and implementation of clinical applications where medical imaging applications integrate with those clinical applications.
  • Works with Physician Support Coordinators as a subject matter expert on medical imaging applications for physicians and their offices, to ensure physicians can access images at hospitals, offices and homes.
  • Coordinates and manages vendor support for medical imaging solutions.
  • Promotes medical imaging application security and confidentiality and helps ensure compliance.
  • Participates in configuration of medical imaging modalities.
  • Provides on-call assistance as needed.
  • Performs quality audits and tracks metrics related to medical imaging system use; coordinates the execution and use of tools for audits.
  • Builds strong relationships at the facility with core customer base for medical imaging applications.
  • Adheres to Code of Conduct and Mission & Value Statement.
  • Participate in special projects as needed and performs other duties as assigned.

Qualifications:
KNOWLEDGE, SKILLS & ABILITIES
Required:
  • Medical imaging operations and process understanding
  • Understands pertinent accreditation guidelines, such as JCAHO
  • Demonstrated ability to establish and build strong relationships across a broad range of personality types
  • Demonstrated ability to communicate effectively with clinical and information technology personnel verbally and in writing
  • Demonstrated customer orientation
  • Excellent leadership and teaching abilities
  • Demonstrated advanced computer skills
  • Must be able to drive to assigned sites to complete work
Preferred:
  • Customer service orientation and/or training
EDUCATION
  • Bachelor's degree preferred
EXPERIENCE
  • Two years experience in medical imaging applications
  • Working knowledge of computer-based medical imaging applications
CERTIFICATE/LICENSE
  • Valid state drivers license and proof of auto insurance, if applicable

A little about us:
HCA is the nation’s leading private provider of healthcare services. Comprised of locally managed facilities which include 230,000 employees at over 160 hospitals, over 120 surgery centers and 100 urgent care facilities in 20 states and the United Kingdom

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